Appointment Policy
We work diligently to provide efficient and quality services to our clientele, therefore doctor visits are scheduled by appointment only. For pet owners with limited time or a demanding schedule, a special admission is available during our early morning hours. You will be scheduled a release/consultation appointment later in the day to consult with the doctor regarding your pet's visit and care.
Pre-Surgical Policy
Timpanogos Animal Hospital requires all surgical patients be placed on IV (intravenous) fluids during their anesthetic procedure. This helps maintain their blood pressure, since each individual is affected differently by different anesthesia types. It also helps to minimize any compromise to your pet's liver and kidneys, since they are the two organs that process the anesthesia. Your pet must have had a physical exam with our veterinarian within the last 6 months – we can do same day physicals. If your pet is less than 7 years old we recommend preanesthetic labwork testing. This will inform us of your pet's kidney and liver functions. It could change our anesthetic protocols or even delay the surgery, if necessary. If they are 7 years or older, we require a more comprehensive labwork, which should be done a minimum of 2 days to a maximum of 6 months before the surgical procedure. All of our surgical patients should have food withheld from 10 pm the night before the surgery. It is okay to allow your pet to have water until he/she is brought to Timpanogos Animal Hospital the morning of the surgery. We request your pet be admitted between 7 am and 8 am, allowing us time to prep for surgery (i.e. give preanesthetic injections to calm them and control pain, and prepping the surgical site), perform the surgery, and for the patient to be fully recovered for when you pick up, typically between 3 pm and 5:30 pm.
Overnight Patients
We do not have overnight staffing, but ensure our patients are comfortable with a blanket, pain medications (when necessary), food and water and sometimes soothing music. If our patients are critical and need 24 hours observation we will assist you in transferring them to the Pet Urgent Care. For most of our overnight surgeries, your pet is better to rest in a quiet place to assist in recovery.
For hospitalized ill patients, we do come in (whether it be the doctor or the technician) once or twice between the hours of 7 pm and 7 am, to make sure they receive their needed antibiotic injections and they are receiving their needed fluid therapy. We do encourage our clients to visit their pets during normal hours, when an extended hospitalization is necessary.
After-Hours Emergency
We refer our after hour emergencies to Pet Urgent Care or Animal Emergency South.
- Pet Urgent Care is located 428 West 800 North Orem, Ut. 801-756-1010
- Animal Emergency South is located 10572 South 700 East Sandy, UT 801-572-4357